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Flavor Gang FAQ

Sauces, shipping, storage, codes – all the good stuff in one place. If you’re wondering how to treat your bottles right or where your order’s at, start here.

The Flavor Gang Sauces and Bowl O' Gainz

Questions We Get All The Time

We have shelf-stable sauces that stay fresh for about one year. Sauces that require refrigeration should be placed in the fridge upon arrival. Refrigerated sauces stay fresh for about 4 months.

We believe best practice is to store both unopened and opened bottles in the refrigerator.

Currently, we do not ship outside the U.S.A – but it’s something we’re working on.

Yes, we ship to U.S.A. military bases.

Please do not freeze any of the products.

Anyone who enjoys delicious and healthy food.

  • Flavor Don Sauce is spicy, but when it’s used properly (for example, cooked with your food) the heat decreases. We recommend about ½ – 1 tbsp per serving.
  • Take-Out Sauce has some heat but is more balanced with sweetness.

Yes. An automated tracking email will be sent from ShipStation.

For email, password, or address changes, please update your account details in your online account. For other questions, email hi@theflavorgang.com.

Thank you for your support! We do our best to pack orders into as few boxes as possible. If your order is larger than a USPS Large box, it may ship in multiple packages.

These are food products and unfortunately they cannot be accepted for exchange or refunds.

Please connect with your local UPS or USPS. We are not able to support lost packages from USPS, but Priority Mail does have protection to file a claim. Before placing a claim, please check your surroundings and mailbox first.

Our packages may be in polybags, mailers, or boxes. Please do not use box cutters or knives, as you risk damaging the products inside. Gently tear off tape instead.

If your order hasn’t shipped yet, we’ll do our best to help you correct or cancel it. Reach out to us as soon as possible.

Please do not stack discount codes – it’s not allowed.

We know, you love them – so do we. We’ll bring back previous sauces in limited drops and announce them online, so keep following us. To keep up with demand and maintain quality and consistency, some items will have limited production runs.

Discount codes cannot be added to an order after it has been placed.

Though gluten does not enter our facilities, we are not a licensed gluten-free facility and therefore cannot make that claim.
Frequently Ask Questions | The Flavor Gang